MC
Michelle C

1 reviews | Active since Apr 2013

16 Aug 2016, 07:33

Unwanted Account

<p>Good day,</p> <p>During the course of the year I have been receiving MMS's and sms's regarding an account I never opened with Edcon Edgars.</p> <p>My álleged'account number is ********** ********** 00545.</p> <p>I have been to the police station in Springs to have an afridavid made stating that I never opened an account. Then took the afridavidt to the Springs Edgars branch and the staff assisted me with a Dispute Claim.</p> <p>I do not even have an Edgars card!</p> <p>The last I had an account with Edgars was about 6 years ago! And that was on my ****en surname.</p> <p>So where they got everything is beyond me, and I refuse to pay for something that I never requested/or bought from.</p>

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Replies (1)
Edgars
Edgars's reply14 Sept 2016, 10:25
Official

Pardon our late response in regards to the below concerns.

Please be advised your query is referred to our *****s and disputes department for investigation purposes. Feedback confirming their finds will be communicated directly to you within the next 48 working hours.

Please find below reference number for this query:

***/GO

Should you need any further assistance please do not hesitate to contact us on the number below.

Kind regards,

Customer Experience Team.

Call Centre: ***

Best regards,