Unused Account incurring costs

We need an option where we leave the stars unshaded at all cause the 1 star is too much.

I haven't used the account since 2020, as I generally prefer doing cash transactions. I received smses stating that my account is in arrears and went to the store to find that I had signed up for Edgars Club and Legal H, mind you, I have no idea what benefits come from those, but ''I signed up'', I got a settlement quota via sms on the 8th of July 2023, I paid the full amount on the 8th of July 2023, and its as if the payment was invitation for more calls, I have never received so much phone calls for payment I had made in my entire life, I legit ended up feeling harassed, as if the calls weren't frustrating enough they then decided to call one of my family member...awesome!!!

I have been to 2 edgars stores, sent multiple emails, spent the entire day trying to get this resolved cause if I can just get my profile gone from edgars I will be really happy cause wow.

Needless to say the document ''I signed'', is not my signature.

Buy cash at Edgar's and nothing else. At this point I am not even looking for payment reversal I am just looking for them to leave me alone and understand that I have paid up, cancelled and don't want anything to do with them, period!