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Werner B

1 reviews | Active since Oct 2014

02 Oct 2017, 12:54

*************

I would advise anybody that wants to get a Edgars account to think twice about supporting them. I have had my account a few years going now, i have been paying my account monthly with all the proof of payments and to my surprise i found out last week that they have listed me on ITC with a default against my name, how can you list me on ITC if all payments are being made and secondly it was *******ly listed as i was given 20 day notice of any such actions. I am in the process of obtaining legal aid.

0
Replies (3)
Edgars
Edgars's reply02 Oct 2017, 14:14
Official

Kindly furnish us with your account or ID number on ***, so that we may liaise with the accounts team regarding the ITC authorisation query . Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edgars
Edgars's reply02 Oct 2017, 14:14
Official

Kindly furnish us with your account or ID number on ***, so that we may liaise with the accounts team regarding the ITC authorisation query . Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

WB
Werner B's update02 Oct 2017, 14:18
Reviewer Update
Good day, i have spoken with the accounts department at Edgars however according to them they have legally done the Default against my name, i have requested the letter of demand where it states i will be put as a default however this can not be provided as it is not required according to your accounts department, i have contacted my lawyer in regards to this matter as I feel the accounts department was not willing to assist me with my concerns . My ID number is ***.