nB
nthabiseng B
1 reviews | Active since Jan 2015
19 Mar 2016, 17:05
Untrained staff
I went to purchase shoes and Nolitha *** swiped my chip card and it required no pin . My concern is she could help a lot of *****stars to make ********** uses of cards because she chooses to be ********. I further asked her why did she do that she **** and said my chip is not working but when I went to another store the chip gave me no problems. Her ignorance could cost a lot of customers a lot of money and she gave me an attitude . Could Edagrs teach their staff the relevance of all this im really disappointed that in this day and age there are ******** people like her.
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Replies (1)0
Replies (1)Edgars's replyOfficial
22 Mar 2016, 09:58Hello nana.baloyi,
Thank you for bringing this matter to our attention. Please be advised we have addressed this matter with the store manager to insure this will not happen again.
You will be receiving feedback shortly, your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised we have addressed this matter with the store manager to insure this will not happen again.
You will be receiving feedback shortly, your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply22 Mar 2016, 09:58
Official
Hello nana.baloyi,
Thank you for bringing this matter to our attention. Please be advised we have addressed this matter with the store manager to insure this will not happen again.
You will be receiving feedback shortly, your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised we have addressed this matter with the store manager to insure this will not happen again.
You will be receiving feedback shortly, your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
