RW
Rosie W

1 reviews | Active since Aug 2019

19 Nov 2021, 12:30

Untidy, unprofessional, unhelpful staff at your till points.

Please focus on your staff behind the tills at Edgars N1 City. They are untidy, have no people's skills and are just rude. You focus on customers to come into your store and spend their money. Now what do you do if you end of sale ends with rude people? Who thinks their private conversations take precedence over the customers waiting in the queue? This excludes your staff at the cosmetic and phone bars. They are always helpful, tidy and extremely helpful.

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Replies (2)
RW
Rosie W's update19 Nov 2021, 19:01
Reviewer Update
Thank you for getting back to me. No need for thr store manager to contact me. Just that certain staff members need customer service. I am overall happy with your product and will continue shopping if I need something from your store.
Edgars
Edgars's reply22 Nov 2021, 12:52
Official
Hi Rosie.

Thank you for taking time to respond .

Thank you so much for your positive feedback, Rosie . We will be sure to pass it on.

Thank you .