Unsuscribed VIP club

Hi I went to Edgars at Cradlestone on the 16 Jun 2017 and the agent asked me if I was not subscribed to any clubs or airtime that I never approved of , with confidence I said definately not. I only have a family funeral cover. The shock was I have been subscribed to VIP Club that I have never joined nor did I agree, so ABSA bank you took over and now I'm susbcribed to silly magazine and billed R60 for nothing. Cancel that magazine and send me proof that I signed or voice recording accepting the nonsense magazine and stop making money out of people.The R60 being added on my monthly instalment since 22 Dec 2016 credit on my account urgently and keep your magazine.

2017 Jul 11 I called Edgars and I was told that the sum of One thousand and something will be refunded into my Edgars account and nothing has happened since then.

I stop paying because I knew the account department will call me for the payment ,Edgars agent called me on the 11-09-2017 I spoke to accounts manager Peter who said he will follow up till today nothing has happened.

I paid only for the funeral policy to avoid lapsed and again knowing that I will be called, today I spoke to Audrey and she also promised to escalate to her manager for Peter to escalate or follow . The customer care number is constantly ringing ********** 065.

I also sent an email to accounts department today, this complaint is overdue really (4mts) and whats annoying is the silence response.The calls are only made when there's payment due.