Unsolved Account - Poor Service

Edgars has refused to process my retrenchment documents. I have been fighting with them for over a year. They have sent lawyers, to which I have explained my case and even they have understood. Their head office does not reply to my emails. The customer service is so pathetic you cannot get anyone reliable to assist you. This has affected me greatly and every time I speak to someone they say we will get back to you. I have emails as proof of their poor service.

It's no wonder their stores closed - this is what POOR CUSTOMER SERVICE GETS YOU!