MR
Marie R.

1 reviews | Active since Mar 2013

05 Sept 2017, 14:29

Unsolicited sms marketing continues...

Edgars STILL keep sending me sms campaigns especially relating to DirectAxis loans, I have opted out NUMEROUS times but keep receiving messages - two at a time - on a weekly basis. I have complained via hellopeter and received a message assuring me I will not receive any more of these mesaages, but no surprise they keep coming.

0
Replies (3)
Edgars
Edgars's reply06 Sept 2017, 08:29
Official

We have received your concern and apologise for the frustrations incurred. Kindly provide us with your ID number or account number on ***, so that we may be able to assist in completely removing your details on our systems and make certain that you do not receive any marketing material from Edcon, your reference for the post is as follows ***/GO.

Kind regards,

Customer Experience Team

Call Centre: ***.

MR
Marie R.'s update06 Sept 2017, 08:46
Reviewer Update
So now I have to go through the additional effort, waste more of my time and incur the additional expenses of phoning a call centre when it is something I never agreed to receive in the first place, this is beyond ridicuolous!!!!
MR
Marie R.'s update06 Sept 2017, 08:47
Reviewer Update
So now I have to go through the additional effort, waste more of my time and incur the additional expenses of phoning a call centre when it is something I never agreed to receive in the first place, this is beyond ridicuolous!!!!