Unsolicited Airtime Contract

A few days ago my prepaid number *** was converted to a Contract number without my knowledge.<br> I was advised of this after enquiring with Vodacom.<br> As a result of this \Contract"my >2450 points have been lost. I have been accumulating the points towards a new phone.<br> After numerous calls to the 'Help' centre - Initially a Micheal advised me that the cancellation has been logged and was awaiting cancellation form a different department. Today he tells me there is no record of a request... And then goes on as though he cannot hear me. I asked him to call me back and hangup the call. I am yet to hear back from him.<br> I just want this \""contract' cancelled and my prepaid account reinstated together with all my talking points and the talking points for the airtime I purchased myself during this \""contract\""period. <br> I spent a lot of money accumulating the Talking Points and want them back. <br> I do not want this cheapie contract offered by RCMS / Edgars / Jet<br> I am equally surprised and disappointed that Vodacom say that their hands are tied and cannot assist.<br> <br> """