Unsatisfactory customer service!

<p>My unsatisfying complaint goes to Edgars/Edcon. My husband closed his account 3 months ago. He did everything over the phone with customer services. We couldn't understan why we are suddenly receiving threatening calls and letter from Edgars. We went in store on Friday 23 Sept 2016, only to find out that the account was never closed and its handed over to the attorneys! What a load of ****! I refuse to pay that balance of R178 because of the customer services agent lack of intelligence! </p> <p> </p> <p>It makes my blood boil to think that sich stupidity can take place! I bet I'm not the only customer who's experienced this kind of service! </p>