UNRULY *********** CUSTOMER SERVICE AGENT SIBAHLE TEMBE

On Tuesday 9 March 2021 , 15:45 I was on the line with a customer service agent Sibahle Tembe. I only wanted to query if I could reduce my credit limit and change my account from a 12 to 6 months interest. Instead of assisting me she asked me questions which had no relevance with my query treating me like a *****. After 10 minutes of having to deal with this ******* treatment she also was unable to assist me in my queries. THIS IS THE WORST OF THE WORST CUSTOMER SERVICE EXPERIENCES I HAVE HAD. SIBAHLE TEMBE YOUR MANNERS AND CUSTOMER SERVICE ARE NON EXISTENT. YOU DON'T BELONG IN THE CUSTOMER SERVICE INDUSTRY. EDGARS TRAIN YOUR CUSTOMER SERVICE PERSONELL PROPERLY PLEASE. Secondly I as a customer have a right to ask for a decrease of my credit limit as well as a change of payment plan