UNRESOLVED ACCOUNT ENQUIRY (NEED TO CLOSE THE ACCOUNT)

Unfortunately there are no lesser start for my frustration Like everyone here - we are not able to get through or talk to or get any account related resolution I have not heard from edgars and then 6 Months later there was a hand over from the credit department after that going for 3 months and still no resolution! After my first call it took me two weeks of struggling to get hold of someone cause the emails and customer care numbers don't work or cuts you off after the ID has been entered. I eventually got my statements. I ended up paying the last liable statement and demanded that the "so called service fees and interest" that was accumulating be removed as there was no service rendered by RCS\retail ability that bought over or took over the accounts. They never did a proper client information update and failed to inform me of anything cause they had the wrong details - I ended updating my details twice with two diffrent consultants, and requested twice to speak to management with no avail, all they do is update your notes and the next day they call again for money. I have been e-mailing retail ability and RCS and no avail, no-one bothers to replay or get back to you. I Posted on hello peter received feedback on facebook but still no resolution. I requested my account to be closed and there is just no way in hell that this will be an easy task, and it is clear that no one at RCS or Retail Ability give a sh#t about there clients. End of the month there will be more interest and more phone calls for money and the sh#t starts again CAN SOMEONE PLEASE GET THIS SORTED or give me a number or email of someone that can help.