JA
Jaco A

1 reviews | Active since Apr 2015

02 Apr 2015, 10:26

Unreliable insurance brokers

I took out an insurance policy (hospital cash back plan) with Edgars (Edcon) over a year ago, only to find out this week that they cancelled and reinstated the policy without my consent or giving me any notice or reason why. I have been waiting all week for an explanation regarding this. <br> <br> What would have happened if I was actually admitted into hospital and tried to claim from this policy? I am sure they would have come up with some kind of an excuse not to pay out.<br> <br> Unreliable and I am sure ******* business practice. Not to mention poor service<br> <br> Don't take out any policies with Edcon!

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Replies (1)
Edgars
Edgars's reply04 Apr 2015, 13:05
Official
Hello projects.jacoack,

Thank you for bringing this matter to our attention.
We have escalated your query to our accounts team who will be in direct contact with you to explain why the hospital cash back plan was cancelled and re instated.
Reference Number: ***/GO
Kind regards,

Customer Experience Team
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