JM
Johan M
1 reviews | Active since Jan 2012
03 Oct 2016, 14:35
Unreachable
<p>I have been trying to phone edgards in canal walk about an important account query after the callcentre advised me to check with the store why the payment I made yesterday hasn't reflected on my account yet. But I cannot get through to the store. Just rings for about a minute and then dies...... This is horrible. Now I have to drive down to the store AGAIN......</p>
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Replies (2)JM
Johan M's updateReviewer Update
03 Oct 2016, 14:36The number I am trying is ********** 900
JM
Johan M's update03 Oct 2016, 14:36
Reviewer Update
The number I am trying is ********** 900
Edgars's replyOfficial
03 Oct 2016, 16:15We have sent further communication to Edgars Canal Walk to insure their telephone line are always attended to at all times, you will be receiving feedback shortly. We thank you for your valued feedback in improving our service.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply03 Oct 2016, 16:15
Official
We have sent further communication to Edgars Canal Walk to insure their telephone line are always attended to at all times, you will be receiving feedback shortly. We thank you for your valued feedback in improving our service.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,