1 reviews | Active since Apr 2016
Unprofessional Service
So I visited Edgars Woodlands in Pretoria East on Sunday morning. Got it, went to pay and the card did not go through. Nothing wrong with my account, so not sure what the issue was. The lady had to make calls to find out whats going on, as it progressed she got very aggitated and unfriendly, to the point of me wanting to go to the manager, but time was already against me. It's not my fault the card did not go through, and then 10 min later suddenly it works. My time was also ******, you did not see me take it out on other people. Very unprofessional!!!!!! If you don't want to work with customers and atleast try and be friendly, then quit your job or get training.
Cashier: Mapelo Merchant ID: *** Terminal ID: EDV10903
Trust you well.
Edgars Woodlands management tried calling you to close your complaint however you not available on your mobile.
We have addressed your complaint and an internal process will be done at store level.
Please accept our sincere apologies for the inconvenience experienced.
Thank you and take care.
Trust you well.
Edgars Woodlands management tried calling you to close your complaint however you not available on your mobile.
We have addressed your complaint and an internal process will be done at store level.
Please accept our sincere apologies for the inconvenience experienced.
Thank you and take care.
Thank you so much for getting back to me regarding the matter, much appreciated.
Thank you so much for getting back to me regarding the matter, much appreciated.
