Unprofessional, disorganized and extremely rude.

Excellent and helpful staff @ the beauty section, specifically Helen Mlambo from the Benifit brand and Sebenzile Ndyalvane from Cliniqe edgars.

They were very friendly, helpful, knowledgeable and they actually tried to up-sell their products.

BUT then I got to the mens shoe department where everything started going down hill. The biggest size in the flip-flops I was considering (considered 4 different ones) was an size 8 and I'm a size 10,I also specially said I'm looking for a pair for R 199.99. I eventually found a pair in size 8 that sort of worked the brand's sizes are bigger compared to other brands.

I then got to the checkout and the price on the till said R 249.99... Then I said that the price on the tag of the flip-flops says R 199.99. Then the guy said that there's a price written in pen next to the tag that states R 229.99 and again I said that I'm not going to pay the extra R 29.99 when the tag says R 199.99. The pen is barely noticeable and the original price of R199. 99 was not removed, scratched out or indicated as void.

The manager had to come back AGAIN to void and fix the price so I can pay what was advertised and I was treated as if I'm at fault and as if I'm a inconvenience.

This is the worst service I have ever received.