VM
Viv M
1 reviews | Active since Jan 2012
07 May 2015, 10:45
Unprofessional and wasting peoples time!!
I received a call from Edgars this morning and just to clarify that my account is paid every month, it may not be on the payday but within the month. Today I got a miscall from an anonymous number and thereafter they called my employer? I find this absolutely unprofessional and a waste of time, why don't this call centre staff call those that do not EVER pay their accounts instead of those that do. It is an absolute nightmare to have an Edgars account because they will harass you and are not accommodating even though you are a religious payer and might be a few days late. I am utterly disgusted that these guys contact my employer and paint a bad image of me. it is really appalling!!!!!
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Replies (1)Edgars's replyOfficial
08 May 2015, 11:18Hello vr1512,
Thank you for bringing this matter to our attention, Kindly note we have referred this to our Accounts team. They will be in touch with you as soon as possible in order to assist further with this matter.
Thank you for your business and we look forward to your continued support.
Your reference number is:***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon Customer Experience Team,
***
Thank you for bringing this matter to our attention, Kindly note we have referred this to our Accounts team. They will be in touch with you as soon as possible in order to assist further with this matter.
Thank you for your business and we look forward to your continued support.
Your reference number is:***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon Customer Experience Team,
***
Edgars's reply08 May 2015, 11:18
Official
Hello vr1512,
Thank you for bringing this matter to our attention, Kindly note we have referred this to our Accounts team. They will be in touch with you as soon as possible in order to assist further with this matter.
Thank you for your business and we look forward to your continued support.
Your reference number is:***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon Customer Experience Team,
***
Thank you for bringing this matter to our attention, Kindly note we have referred this to our Accounts team. They will be in touch with you as soon as possible in order to assist further with this matter.
Thank you for your business and we look forward to your continued support.
Your reference number is:***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon Customer Experience Team,
***
