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sharon B
1 reviews | Active since Mar 2012
29 May 2020, 21:01
Unprofessional and Unreliable!!
I placed an online order at the end of April and still haven't received any information regarding my order. When I called the call centre the agent said she doesn't know if it's an essential, this is baby vests and winter slippers, how is that not an essential???
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Replies (1)
Edgars's replyOfficial
30 May 2020, 15:19Good day Sharon
We hereby acknowledge the receipt of your complaint.
Kindly note that we are looking into the matter and feedback will be provided shortly.
Please accept our sincere apologies for the inconvenience and frustrations caused.
The reference number for your query is: ***/GO
Kind RegardsThe Customer Experience Team
We hereby acknowledge the receipt of your complaint.
Kindly note that we are looking into the matter and feedback will be provided shortly.
Please accept our sincere apologies for the inconvenience and frustrations caused.
The reference number for your query is: ***/GO
Kind RegardsThe Customer Experience Team
Edgars's reply30 May 2020, 15:19
Official
Good day Sharon
We hereby acknowledge the receipt of your complaint.
Kindly note that we are looking into the matter and feedback will be provided shortly.
Please accept our sincere apologies for the inconvenience and frustrations caused.
The reference number for your query is: ***/GO
Kind RegardsThe Customer Experience Team
We hereby acknowledge the receipt of your complaint.
Kindly note that we are looking into the matter and feedback will be provided shortly.
Please accept our sincere apologies for the inconvenience and frustrations caused.
The reference number for your query is: ***/GO
Kind RegardsThe Customer Experience Team