1 reviews | Active since May 2011
Unorganised promotion
Edgars ran an sms promotion whereby if you increase your account limit you will get 40% off your next shop over R1900. The promotion ran until 8 June. I app**** via email (as instructed on the sms) for the increase on 5 June - hoping to receive feedback by 6 June. On 8 June I still received no feedback. I went into a store and successfully app**** again in store. Unfortunately I didn't have time to shop and now my promotional code has expired. I went through all the effort to apply for the increase. Can you please send me a new code as it is not my fault that you missed my initial application.
Thank you for bringing this matter to our attention. Please accept our sincere apologies for the lapse in service . We are following up with the respective department for further assistance since the promotional code has expired.Your ***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Thank you for bringing this matter to our attention. Please accept our sincere apologies for the lapse in service . We are following up with the respective department for further assistance since the promotional code has expired.Your ***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,