********ly subscribed to Mobile Services!Failure to cancel, then reporting me to credit bereaux

Well where do I start. In the last year, I have been ********LY subscribed to mobile services without my knowledge or consent twice, to a number that does not even belong to me. My last experience, was trying to cancel and reverse the charges thereof. But the customer services is astounding. I have phoned and followed up mutible times, only to be told everytime that the process is pending.. So well the process has now been pending for 2 months, and NO ONE EVER SEEMS TO GET BACK TO ME. So finally, just one day after i have spoken to a consultant at EDCON, i get an email from them saying that due to failure to resolve my account, they have reported me to the credit bereaux and suspended my account. I do not care about the suspension of my account, as I would never support Edcon or the companies they support ever again. But to report me for bad credit for their mistake, is taking it one step too far. Especially after trying to resolve the issue at my expense. Edcon, im not sure if i will get a response from you on here? Seems like the only way one gets things done these days are to run to social media or on here. I expect this issue to be resolved, and to have the bad credit to my name removed immediately . If not, I will have no choice but to take the matter further.