RK
Renier K

1 reviews | Active since Feb 2017

10 Feb 2017, 22:38

********ly adons on account

<p>i opened an account on the 19/12/2016. When i got my statement in January I realized i was signed up for a hospital plan and accident ensurance. Adding R100 per month on my account. After i explicitly told the guy(Able) my dad is an ensurance broker and i am allready covered. I just want the account. Biggest shock to realize you have ensurence for a month + without even knowing it. After askin to remove it nothing has been done almost two weeks on and already two weeks since I complained about it and asked to remove me from it. </p>

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Replies (1)
Edgars
Edgars's reply11 Feb 2017, 11:48
Official

Good day.

Kindly forward us your account or ID number so that we may ask for the Financial services to be cancelled on your account, Alternatively, kindly be advised that the matter regarding the account enquiry may be sent to the accounts team for actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your post

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.