GH
Graeme H
1 reviews | Active since Sept 2011
15 Jun 2019, 12:10
******** Subscriptions on Account
I haven't used my Edgar's account in years and then the first time I do I get ********ly signed up for something that is reflecting on my account as "SMS Air subscription" for R49 a month as well as "Airtime/data subscription" for R78 a month?! What are you doing!? I have MORE than paid for the purchase that I made at CNA La Lucia mall on the 24th Dec 2018 of R799 and I will not pay you ******* another single cent. You now owe me money as these are the payments I have made against my R799 purchase:
14.01.19 - R350 08.02.19 - R300 08.03.19 - R200 07.05.19 - R270 Total - R1120
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Edgars's replyOfficial
15 Jun 2019, 13:52Dear Graeme,
Thank you for bringing this matter to our attention . We must apologise for the lapse in service.
As per our conversation , we have escalated your query with the RMCS Team and we will revert with urgent feedback.
***/GO
Kind regards
The Edgar's Customer Experience Team
Thank you for bringing this matter to our attention . We must apologise for the lapse in service.
As per our conversation , we have escalated your query with the RMCS Team and we will revert with urgent feedback.
***/GO
Kind regards
The Edgar's Customer Experience Team
Edgars's reply15 Jun 2019, 13:52
Official
Dear Graeme,
Thank you for bringing this matter to our attention . We must apologise for the lapse in service.
As per our conversation , we have escalated your query with the RMCS Team and we will revert with urgent feedback.
***/GO
Kind regards
The Edgar's Customer Experience Team
Thank you for bringing this matter to our attention . We must apologise for the lapse in service.
As per our conversation , we have escalated your query with the RMCS Team and we will revert with urgent feedback.
***/GO
Kind regards
The Edgar's Customer Experience Team