******** Billing

Last year February I closed my Edgars account. I went into store and they advised me on a settlement amount, which I settled in store. I was on a call with Head Office to close all club card benefits. They assured me my account was closed, all benefits cancelled. A year later, I received a statement of an outstanding balance, when I queried the balance, they informed the amount was not settled, yet I have Proof of Payment. I have emailed and called numerous times, no one is willing to resolve this issue.