Unknown life cover..

Good day I have a challenge with my edgars account. I have account with edgars and I try by all means to pay every month's but it seems like it doesn't go down and I received an email showing that my premium for life cover is going to increase..my question is which life cover because I didn't join any life cover with Edgars...can they please pay back my money or send me the agreement where I signed for the life cover.. Edgars is a ****.