Uninformed service

<p>I went to the Edgars Connect in Carlton center, Johannesburg. I was hoping to buy a dual SIM phone because I was planning to give my sister the phone I was using prior. However, I asked for advise from the employees in the Edgars Connect, and I was interested in buying Huawei P8 Lite. Therefore, I asked if the phone has dual SIM feature, and they advised it does. I bought P8 Lite Vodacom phone as advised, I tried using the feature of dual SIM and they said I must give it time, it didn't work and I thought one of my SIM cards was not working, I bought a new neno SIM card and still didn't work. I went to the store and they told me that they thought Huawei P8 Lite Vodacom did have that feature. I requested to speak to speak to the Manager, Mr Matume. He came and told me that there is nothing he can do, but when I told him that I was advised to buy something I do not wish to buy by the employees, he told me there is nothing he can do to assist me. I asked if it was possible if I can return the Huawei P8 Lite Vodacom and upgrade to Huawei P8 Lite Cell C, he told me about the time frames that do not make sense to me and that he cannot assist me.</p>