SM
Sipho M

1 reviews | Active since Mar 2018

06 Mar 2018, 11:07

Unhappy Customer Sipho

Issue to get a replacement phone from Edgar's insurance its been 4 months till today. every month they debit from my account for a phone that i have lot. Provided all information they need to claim no feed back and ITC number they promise to provide. made lots of call and email to ask what happening but i don't get any feed back. i am still paying thou.

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Replies (1)
Edgars
Edgars's reply06 Mar 2018, 17:40
Official

Thank you for bringing this matter to our attention.We will escalate your query to our insurance company and feedback will be provided to you regarding the cash insurance claim that is pending .We apologise for the frustrations caused .***/GO

Kind regards

The Edcon Customer Experience Team

Best regards,