NK
Nqobile K

1 reviews | Active since Dec 2021

13 Jul 2022, 21:44

Unhappy Client - Airtime Subscription

For the past months I have been charged three airtime subscription that I know nothing about. When querying I am sent from pillar to post. Blue Label doesn’t also seem to know where the subscription comes from. I am feeling ****med coz I have not even received any airtime from Edgar’s.

0
Replies (2)
Edgars
Edgars's reply14 Jul 2022, 08:26
Official
Dear Nqobile,

Trust you well..
 
Thank you for taking my call this morning.
 
We are sorry that your recent experience has led you to contact us with a complaint.
I have escalated your query to Blue label Connect and feedback will be provided.
 
Thank you and take care.

Best regards,

Edgars
Edgars's reply20 Jul 2022, 10:42
Official
 Dear Nqobile,

Trust you well.. 

My sincere apology for the late response .
Feedback provided by Blue label connect.

Should you have any further enquiries please feel free to contact us.

Thank you and take care.

Best regards,