LL
Lemohang L
1 reviews | Active since Dec 2015
10 Dec 2015, 18:33
Unhappy client
Went to the store to go look for certain perfume, i tested it on my neck as i have high acid, so i wanted to test how long it will last on my skin. The floor manager approached me in a rude manner and as a loyal client of edgars i did not appreciate the way he was sceaming at me infront of other clients and his staff.
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Edgars's replyOfficial
14 Dec 2015, 17:57Hello LeleP,
Thank you for notifying us of your shopping experience. It is feedback from customers like you that helps us to improve on our short comings. We have referred this query to the store manager to address, as that is not the manner in which to address our customers. We assure you the store manager will review this matter and revert with feedback.
We sincerely apologise for the overall experience.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for notifying us of your shopping experience. It is feedback from customers like you that helps us to improve on our short comings. We have referred this query to the store manager to address, as that is not the manner in which to address our customers. We assure you the store manager will review this matter and revert with feedback.
We sincerely apologise for the overall experience.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply14 Dec 2015, 17:57
Official
Hello LeleP,
Thank you for notifying us of your shopping experience. It is feedback from customers like you that helps us to improve on our short comings. We have referred this query to the store manager to address, as that is not the manner in which to address our customers. We assure you the store manager will review this matter and revert with feedback.
We sincerely apologise for the overall experience.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for notifying us of your shopping experience. It is feedback from customers like you that helps us to improve on our short comings. We have referred this query to the store manager to address, as that is not the manner in which to address our customers. We assure you the store manager will review this matter and revert with feedback.
We sincerely apologise for the overall experience.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,