Unfair treatment and poor service

Hi, i app**** for an account with edgars and it was approved for R2000. I got a message telling to go to the store to activate the account. Yesterday i went to maponya mall and a consultant by the name of Jabulile in customer service told me that my account can't be activated unless I make a purchase of R1900, I refused and she told me that my acc. will be blocked and will have to make a new application. Why must i over indebt myself in order to have an account with edgars? How fair is that?