Unfair return policy - Edgar's Online

Beware of the refund and exchange policy should you be purchasing goods online. I recently purchased two Zoo York t-shirts online and wasn't happy with the item when it was delivered to me. I then took it to the closest edgars store (Bluff) and to my amazement, was told they cannot process my refund because they do not stock the item and I should take the items to a bigger store... Does Edgar's not think that the reason I purchased items online was due to the fact that I am unable to go to stores further to me? How does this make consumer sense? MRP does not have this ridiculous policy. So now I am stuck with these items because if I request for a courier to come and collect the items, I will incur the costs and same will apply if I drive to a bigger store.. Catch a wake up Edgar's, stop ripping people off.