tZ
thabo Z
1 reviews | Active since May 2017
15 Mar 2022, 11:49
Unfair billing
I bought a phone Samsung A3 Core on 14/01/2022 at Randfontein cash. After 3 weeks of using the phone I couldn't go to SETTINGS I took the phone back they said it will be fixed in a week. Is almost 2 week now without that phone. And I told the is NO fee to fix it, today they are changing their story that I must pay how can I pay for something I didn't break??? Ref *** according to the guy who was helping me he said is a problem with the Software and many people are experiencing this.
Helpful (0)
Replies (6)0
Replies (6)tZ
thabo Z's updateReviewer Update
15 Mar 2022, 17:41Transaction number- ***
IMEI Number- ***
I paid cash for the phone I don't have an account with Edgars
Thanks
Thabo
IMEI Number- ***
I paid cash for the phone I don't have an account with Edgars
Thanks
Thabo
tZ
thabo Z's update15 Mar 2022, 17:41
Reviewer Update
Transaction number- ***
IMEI Number- ***
I paid cash for the phone I don't have an account with Edgars
Thanks
Thabo
IMEI Number- ***
I paid cash for the phone I don't have an account with Edgars
Thanks
Thabo
tZ
thabo Z's updateReviewer Update
15 Mar 2022, 17:44***09 transaction number
***44 087 IMEI Number
***44 087 IMEI Number
tZ
thabo Z's update15 Mar 2022, 17:44
Reviewer Update
***09 transaction number
***44 087 IMEI Number
***44 087 IMEI Number
tZ
thabo Z's updateReviewer Update
16 Mar 2022, 08:44Good morning
I did reply on the email
I hope someone will be able to sort this out. And I hope the phone will be back and I will be able to go to "SETTINGS" icon and use it please please
I did reply on the email
I hope someone will be able to sort this out. And I hope the phone will be back and I will be able to go to "SETTINGS" icon and use it please please
tZ
thabo Z's update16 Mar 2022, 08:44
Reviewer Update
Good morning
I did reply on the email
I hope someone will be able to sort this out. And I hope the phone will be back and I will be able to go to "SETTINGS" icon and use it please please
I did reply on the email
I hope someone will be able to sort this out. And I hope the phone will be back and I will be able to go to "SETTINGS" icon and use it please please
Edgars's replyOfficial
18 Mar 2022, 08:57Good morning Thabo.
Trust you well.
The store is in contact with you concerning your cell phone query.
We will follow up on this for you and provide feedback as well.
Thank you and take care.
Trust you well.
The store is in contact with you concerning your cell phone query.
We will follow up on this for you and provide feedback as well.
Thank you and take care.
Edgars's reply18 Mar 2022, 08:57
Official
Good morning Thabo.
Trust you well.
The store is in contact with you concerning your cell phone query.
We will follow up on this for you and provide feedback as well.
Thank you and take care.
Trust you well.
The store is in contact with you concerning your cell phone query.
We will follow up on this for you and provide feedback as well.
Thank you and take care.
tZ
thabo Z's updateReviewer Update
22 Mar 2022, 12:36Good afternoon
The is NOTHING the store is helping with I just need my "REFUND" or the phone back cause it OBVIOUSLY no one wants to help. This is one of the big companies in SA but the SERVICE 😣😣 is bad.
The is NOTHING the store is helping with I just need my "REFUND" or the phone back cause it OBVIOUSLY no one wants to help. This is one of the big companies in SA but the SERVICE 😣😣 is bad.
tZ
thabo Z's update22 Mar 2022, 12:36
Reviewer Update
Good afternoon
The is NOTHING the store is helping with I just need my "REFUND" or the phone back cause it OBVIOUSLY no one wants to help. This is one of the big companies in SA but the SERVICE 😣😣 is bad.
The is NOTHING the store is helping with I just need my "REFUND" or the phone back cause it OBVIOUSLY no one wants to help. This is one of the big companies in SA but the SERVICE 😣😣 is bad.
Edgars's replyOfficial
25 Mar 2022, 08:10Good morning Thabo,
I have attempted to get hold of you telephonically, however you not available .
Feedback has been provided by the store.
Should you have any further enquiries please feel free to contact us.
Thank you and take care.
I have attempted to get hold of you telephonically, however you not available .
Feedback has been provided by the store.
Should you have any further enquiries please feel free to contact us.
Thank you and take care.
Edgars's reply25 Mar 2022, 08:10
Official
Good morning Thabo,
I have attempted to get hold of you telephonically, however you not available .
Feedback has been provided by the store.
Should you have any further enquiries please feel free to contact us.
Thank you and take care.
I have attempted to get hold of you telephonically, however you not available .
Feedback has been provided by the store.
Should you have any further enquiries please feel free to contact us.
Thank you and take care.