bf
bri-anne franz
1 reviews | Active since Aug 2011
15 Mar 2015, 00:47
unexceptable service
So edgars is having suppliers problems for 9 months already!! Doesn't make any sense!!! Poor service edgars really you where always the best in going that extra mile!!! Then you wonder why you loosing customers!! And why must I still pay cell insurace for a broken phone which I claimed for 9 months already does that make sense???? And you'll let me know!!! I've been waiting for 9 months for feedback terrible. Cecelia ***
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Replies (1)
Edgars's replyOfficial
16 Mar 2015, 12:24Hello briannefranz,
We are deeply sorry for the overall experience. Please note once the cell phones are in stores you will be contacted. We understand that this matter has been prolonging, but our buyers are doing all they can to assist
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team,
***
We are deeply sorry for the overall experience. Please note once the cell phones are in stores you will be contacted. We understand that this matter has been prolonging, but our buyers are doing all they can to assist
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team,
***
Best regards,
Edgars's reply16 Mar 2015, 12:24
Official
Hello briannefranz,
We are deeply sorry for the overall experience. Please note once the cell phones are in stores you will be contacted. We understand that this matter has been prolonging, but our buyers are doing all they can to assist
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team,
***
We are deeply sorry for the overall experience. Please note once the cell phones are in stores you will be contacted. We understand that this matter has been prolonging, but our buyers are doing all they can to assist
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team,
***
Best regards,