1 reviews | Active since Jul 2016

17 Aug 2016, 19:47

********* service edgars accounts staff

<p>Hi,firstly I have now made 3 trips to edgars branches to resolve a query and apply for a edgars club membership card and secondly please can someone assist me with how come my contract is a 12 month plan and no a 6 month interest free plan ?? How do u get a 6 month interest free plan ? I am about to cancel this stupid card if I do not get a satisfactory answer as staff are dumb fonded when I ask this question ?? Awaiting a response ASAP !</p>

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Replies (1)
Edgars
Edgars's reply15 Sept 2016, 14:36
Official

Thank you for making contact with us and raising your concerns. We apologise for the delayed response.

Our Newtown Junction store has reserved a club card for you .

The new account application was originally approved on a 12 months plan as per the credit agreement that was signed in store .Reference Number: ***/GO

Kind regards,

Customer Experience Team

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