1 reviews | Active since Jan 2017
********* service
<p>I have been in contact with Edgars regarding there so called Red hangers sales. This is the third time that I see that the price on the so called sale is higher than the original price. I have taken a photo to show this practice </p>
Thank you for bringing this matter to our attention.
As is common practice in a retail market, with rising fuel costs and inflation, Edgars has had to increase prices of selected merchandise. This required Edgars to re-ticket merchandise during the course of the trading season. Price increases were implemented well ahead of the Edgars promotional activities. Therefore the perception that price increases were implemented just prior to promotions, is incorrect and any confusion created was not all intended. To the contrary, Edgars saw it as beneficial to customers to be able to offer discounts (for example 'half price' on key items), at a time when they are stretched economically. We will review our pricing process for the future.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience team
***
Best regards,
Thank you for bringing this matter to our attention.
As is common practice in a retail market, with rising fuel costs and inflation, Edgars has had to increase prices of selected merchandise. This required Edgars to re-ticket merchandise during the course of the trading season. Price increases were implemented well ahead of the Edgars promotional activities. Therefore the perception that price increases were implemented just prior to promotions, is incorrect and any confusion created was not all intended. To the contrary, Edgars saw it as beneficial to customers to be able to offer discounts (for example 'half price' on key items), at a time when they are stretched economically. We will review our pricing process for the future.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience team
***
Best regards,