********* Obstructive Conduct: make it impossible to settle and close an account

Have been trying to close my Edgars account for over a month. As Barbara Curson of Moneyweb reported in The Citizen in October 2020, Edgars & RCS are acting *********ly in this regard, they stonewall and make it almost impossible for you to do this. I sent an email to Edgars a month ago asking for the procedure and assistance. The reply came a month late asking me to restate what was in my original email, that was two days ago, they have still not responded to my second email. Today I called the RCS Edgars number to speak to someone about getting the settlement figure, followed all of the lengthy prompts, waited to speak to an agent: on the first occasion the agent terminated the call as soon as I confirmed that the purpose of my call was to get a settlement figure, on the second call I was cut-off while waiting for an agent. This is profoundly ********* conduct and is one of many reasons why i want to terminate my relationship with Edgars.