RK
Richard K
1 reviews | Active since Oct 2018
23 Dec 2018, 12:00
********* business practice
I have an Edgars account and I recieved call from Edgars and the caller was selling airtime subscription. I asked the caller to send me information for me to read before I could decide to subscribe or not but to my surprise I started recieving calls saying Im owing and must pay. The debt arouse from airtime subscription and after explaining the subscription was cancelled but not the debt and I continue to recieve threatening calls
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Edgars's replyOfficial
24 Dec 2018, 09:43Dear Richard,
Thank you for notifying us with your overall service experience with RMCS.
Kindly note the airtime/data and SMS subscription 01.12.2018 was cancelled on the 01.12.2018 as requested. We currently waiting for final feedback in regards to a refund that needs to be conducted within the next 48 hours from inception date.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Thank you for notifying us with your overall service experience with RMCS.
Kindly note the airtime/data and SMS subscription 01.12.2018 was cancelled on the 01.12.2018 as requested. We currently waiting for final feedback in regards to a refund that needs to be conducted within the next 48 hours from inception date.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Edgars's reply24 Dec 2018, 09:43
Official
Dear Richard,
Thank you for notifying us with your overall service experience with RMCS.
Kindly note the airtime/data and SMS subscription 01.12.2018 was cancelled on the 01.12.2018 as requested. We currently waiting for final feedback in regards to a refund that needs to be conducted within the next 48 hours from inception date.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Thank you for notifying us with your overall service experience with RMCS.
Kindly note the airtime/data and SMS subscription 01.12.2018 was cancelled on the 01.12.2018 as requested. We currently waiting for final feedback in regards to a refund that needs to be conducted within the next 48 hours from inception date.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***