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Vongani N
1 reviews | Active since Nov 2013
06 Aug 2019, 13:03
********* behaviour
Edgars is responsible for allowing RMCS to hijack my prepaid number. I do not ever recall giving consent to Edgars to sign me up with RMCS. This is ***** and it is unacceptable, Edgars should be taken to task by the Consumer protection of South Africa.
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Replies (2)0
Replies (2)
Edgars's replyOfficial
06 Aug 2019, 15:55Dear Vongani
Thank you for bringing this matter to our attention.
We apologise for the frustrations caused to you.
We will escalate your query to our service provider for urgent assistance in migrating your number back to pre-paid.
***/GO
Kind regards
The Edgars Team
Thank you for bringing this matter to our attention.
We apologise for the frustrations caused to you.
We will escalate your query to our service provider for urgent assistance in migrating your number back to pre-paid.
***/GO
Kind regards
The Edgars Team
Best regards,
Edgars's reply06 Aug 2019, 15:55
Official
Dear Vongani
Thank you for bringing this matter to our attention.
We apologise for the frustrations caused to you.
We will escalate your query to our service provider for urgent assistance in migrating your number back to pre-paid.
***/GO
Kind regards
The Edgars Team
Thank you for bringing this matter to our attention.
We apologise for the frustrations caused to you.
We will escalate your query to our service provider for urgent assistance in migrating your number back to pre-paid.
***/GO
Kind regards
The Edgars Team
Best regards,
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Vongani N's updateReviewer Update
15 Aug 2019, 09:27Dear Hello Peter, still today Edgars has not done anything about this, this is very disappointing and my number is still not migrated to prepaid status with service provider Vodacom. They do not have any integrity at all.
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Vongani N's update15 Aug 2019, 09:27
Reviewer Update
Dear Hello Peter, still today Edgars has not done anything about this, this is very disappointing and my number is still not migrated to prepaid status with service provider Vodacom. They do not have any integrity at all.