1 reviews | Active since Dec 2016

08 Dec 2016, 08:55

********* and ******* business practice

<p>I've had an Edgars account for many years and went through a bit of a tough time where I couldn't pay for about 4 months. I then eventually gathered the money and paid all the arears in full and my account is now up to date. After making the payment, I start receiving calls from attorneys saying that my account was handed over and I need to pay the full balance immediately. They've been calling while I'm at work and haven't stopped and have no explanation as to why they need me to pay a balance that isn't even due yet. 4 months and they hand the account over and I get ******* calls from Attorneys, after being a loyal customer for over 7 years. I asked why I am receiving calls and the agents were extremely rude and even screamed at me demanding me to confirm my ID number. This is unacceptable behaviour. </p>

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Replies (1)
Edgars
Edgars's reply16 Dec 2016, 09:58
Official

Thank you for making contact with us regarding your account .

Please contact our accounts department on ***for further advise on the status of your account .

Kind regards

Edgars Customer Experience Team