uneducated, untrained staff. BAD SERVICE

So I saw the specials everywhere that if you open a account you will receive R1750 worth of vouchers.

I phoned Edgars to find out how that works and how much I needed to spend to get that rewards. Thats all I wanted to know because im busy creating my online account to register.

On the promp I choose 5 for the Thank you card. All they know is that I can open a account but could not give me any other information about the promotion. They said I should call "the new account department" so I called them to find out.

That guy hold the line for 10 mins to find out about the promo and came back to me with" I dont know any information about this please go to the store"

I am so frustrated by now and tried calling the cape gate branch. No answer after 5 calls.

Edgards please train your staff and get people that can speak english.

I will open my account at at Woolworth's or somewhere else.