Uneducated staff

I am extremely disappointed in your customer service. On Friday night I went to your Northgate branch, there was 1change room open in a busy store. I walked around for 15mins trying to find a open change room eventually I find one open in the men's section, after trying the pants on I went back to the females side and walked another 10minutes trying to find somebody to help me to be told that the lady in this section has already gone home. I asked if there was anybody else that could help me and I got told no. I struggle to understand how the only person that can help in the females clothing section can go home during peak hour at Edgar's and during the festive season when your stores are the busiest. Saturday I went to your cresta branch and asked a lady what the special was about on getting R400 off your purchase. Nobody in the store could tell me. Only to find out later that if you spent R500 you get R100 off and so on. I would of spent more if I had k own this but I find your staff uneducated about there product and that they are unwilling to help. I shop every month at Edgar's and I always have problems especially Northgate that is always under staffed for the amoun