Undelivered items but been charged for them on account.

Giving you 1 star is still too many.

I placed an order online on 2nd May 2020 and today is the 9th June 2020 and I still have no reply or response to my order. I have emailed numerous times and still nothing. Even your fb page has no answers. You have a call centre to phone you to tell you to pay your account... Well I think I'm just not going to pay my account until I get an answer. I don't care. Your service is pathetic. You can't blame the pandemic coz there are so many other people managing to deliver in these hard times. By the time you get your act together my son will have outgrown the clothes already. How can you still go ahead and charge me on my account for things that have taken over a month to deliver. Pathetic service and *********** people working in head office. Get your act together. I want my order canceled and my account credited asap. I see I'm not the only one trying to get hold of you useless bunch of people. To think I felt sorry for you when I read that Edgar's doors were closing after lockdown. I can understand why now!!!!!