CVdM
Collette Van der Merwe
1 reviews | Active since May 2012
22 Dec 2015, 15:01
Unblocking of account
I will never do business with Edgars again. We sat for over 3 hours struggling to get my account unblocked and still no success. The emplyees at the account department were so rude, hanging up on us more than once. I will never bring any of my business to Edgars and will make sure every one I know does the same.
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Replies (1)
Edgars's replyOfficial
23 Dec 2015, 13:12Hello Collettev43@ ,
We tried contacting you at 01:07 PM but we couldn't reach you.
Thank you for raising your apprehensions with us. Kindly note you did not provide us with your account details so we may see the status of the account. Please revert to us at ***. We sincerely apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Customer Experience Team.
Call Centre: ***
We tried contacting you at 01:07 PM but we couldn't reach you.
Thank you for raising your apprehensions with us. Kindly note you did not provide us with your account details so we may see the status of the account. Please revert to us at ***. We sincerely apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Customer Experience Team.
Call Centre: ***
Edgars's reply23 Dec 2015, 13:12
Official
Hello Collettev43@ ,
We tried contacting you at 01:07 PM but we couldn't reach you.
Thank you for raising your apprehensions with us. Kindly note you did not provide us with your account details so we may see the status of the account. Please revert to us at ***. We sincerely apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Customer Experience Team.
Call Centre: ***
We tried contacting you at 01:07 PM but we couldn't reach you.
Thank you for raising your apprehensions with us. Kindly note you did not provide us with your account details so we may see the status of the account. Please revert to us at ***. We sincerely apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Customer Experience Team.
Call Centre: ***