CR
Christopher R
1 reviews | Active since Sept 2010
30 Aug 2017, 14:59
Unbelievable
i bought a tablet from the edgars store in town on the 7 august 2017, the tablet then stopped working on the 23rd i took it back to the store and was told had to go in for an assessment. i went in today to find out if there was any progress i was told not yet when i called the MTN repairs center was told the tablet was never book in now i dont know if the tablet is in for repairs or if its in the store i am just in the dark and i am frustrated
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Replies (3)
Edgars's replyOfficial
31 Aug 2017, 09:13Please forward us the name of the store that you visited in Carlton Centre was is Edgars Active or Edgars in Carlton Centre, so that we may be able to contact them on your behalf and may be able to action the faulty cell phone query. We will like to liaise with the correct store management on the matter reported by our valued customer. Please find the below reference number for your post ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Edgars's reply31 Aug 2017, 09:13
Official
Please forward us the name of the store that you visited in Carlton Centre was is Edgars Active or Edgars in Carlton Centre, so that we may be able to contact them on your behalf and may be able to action the faulty cell phone query. We will like to liaise with the correct store management on the matter reported by our valued customer. Please find the below reference number for your post ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Edgars's replyOfficial
31 Aug 2017, 09:14Please forward us the name of the store that you visited in Carlton Centre was is Edgars Active or Edgars in Carlton Centre, so that we may be able to contact them on your behalf and may be able to action the faulty cell phone query. We will like to liaise with the correct store management on the matter reported by our valued customer. Please find the below reference number for your post ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Edgars's reply31 Aug 2017, 09:14
Official
Please forward us the name of the store that you visited in Carlton Centre was is Edgars Active or Edgars in Carlton Centre, so that we may be able to contact them on your behalf and may be able to action the faulty cell phone query. We will like to liaise with the correct store management on the matter reported by our valued customer. Please find the below reference number for your post ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
CR
Christopher R's updateReviewer Update
01 Sept 2017, 10:55it was the store outside the Carlton edgars cellular and then i took the device for repairs at the main branch on kerk street
CR
Christopher R's update01 Sept 2017, 10:55
Reviewer Update
it was the store outside the Carlton edgars cellular and then i took the device for repairs at the main branch on kerk street