Unauthorized mobile service content fee

Hopefully posting this on hello Peter I would be assisted. Edgars has being charging me for a service that I did not authorize on my account. Did try contact the call Centre they make u hold and then eventually give u another contact number where by they never ever pick up. Wasted all of my minutes on your dumb useless call centre's. Then go into your Chatsworth store on and the lady tells me that when opening up our accounts we actually allowing edgars to give our details to 3rd parties and it is in my contact. So basically edgars uses our details and then GIVE it to 3rd parties. This point is not made clear to us before signing our contracts yes we meant to read our contracts but you'll r trusted therefore we expect major things such as that to be told to us. She did tell me that I would receive feedback withing 7 to 12 days and guess what haven't received no feedback. So when you'll do read this and have the time to be useful please do contact me.