Unauthorized mobile content edgars

<p>On the 13 of December 2016 i went to Edgars Chatsworth store in Durban and asked to load cell insurance on my account,Now w have noticed on my statements that I'm being charged R19 for some mobile content that I did not even ask for.</p> <p> </p> <p><br />I called your call centre to have this removed the lady that I spoke to was very Rude he name was Phumla ref number is ********** 944882 and she said I will be contacted up to today this nonsense hasn't been sorted out.</p> <p>I have been calling back and forth to have this RCMS thing sorted out but no luck.I want my money back or I will have my attorneys involved...I I only asked for cell insurance not all these other things that I'm being charged for.</p> <p> </p>