Unauthorized billing for Good Tast Travel

I am sick and tiered of phoning Edgars or Edgar Club Travel in connection with an amount of R60per month that was added to my account without my knowledge or approval. I have spoken to Brain Sefara on the 22/03/2016 who said they would phone me within 7 working days and as i am unable to answer my phone at work I asked them to phone my wife Cherice on the number supp**** here. No one phoned me until I phoned again on the 04/04/2016 and they said Sandile Mobaso will get back to me within 24hours but then they keep trying to phone me at work but I can't answer the phone till after 6pm. I have told them on multiple occasions to phone my wife with the solution and not me. When i phoned in my tea time on the 05/04/2016 they gave me another number *** and told me to phone them and i have now done so twice and today i was told it will take 7-14 working days which is not acceptable. I tried to phone Sandile yesterday afternoon while on my tea break and he was in training and today on my tea break i phoned again but apparently all the managers are in training again. I want this sorted out now as i can't handle another excuse. Please phone my wife Cherice on this number and not me!!!!