Unauthorized airtime data charges/NO FEEDBACK/ NO REVERSALS / NO SOLID ASSISTANCE !!!!

Account Number: ********** ********** 18447 I have been trying to sort out a query since July 2018 whereby Edgars gave my details ( cellphone & ID number) to United Connect. I received a call on the 20/07 saying that due to me a valued Edgars customer they are allowing me 3 weeks of free data and if I wish to cancel I could do so. I cancelled this on the 26/07 (***) as I found that my ID number was my log in details..I DID NOT DISCLOSE THIS INFO..I called Edgars on the same day to which they advised they had no idea what I was talking about (ref: ********** 0407). When I received my Edgars account in August, I found a 3 subscription charges 1 x R49.00 and 2 x R78.00 and have been charged a airtime/data subscription charge of R78.00 ever since. Furthermore, when calling the call center on the 12/12 after numerous emails, it was noted on the system that they being RMBS called me to advise that they will not be reversing any charges and refunding me as I accepted the contract. I have requested a recording of the initial call and the call RMBS claimed to make and still received no feedbac****!! ever since I logged the first query - all I receive is basic automated replies, no phone calls, no feedbac****! . The service I have received from Edcon is absolutely pathetic!!!! I WANT ALL CHARGES REVERSED as I did not accept nor use any airtime I am being charged for. Further to the above and as aforementioned, I cancelled almost immediately - WHY ARE THE STAFF NOT ADJUSTING THE SYSTEM??? They should be learned enough to do so !!!! This has been going on for way too long and I demand assistance and for this query to be resolved.