Unauthorised purchases on accounts

<p>Good day Peter,</p> <p> </p> <p>Not only have I had this experience once with Edgars but twice that someone is purchasing cellphones on my Edgars account. Should Edgars be more attentive of this happening. Edgars, knowing that there is a dispute on the account and the accounts person can see it on their computer still have the odesity to call and ask when payment will be made and if the dispute is resolve and you've paid the extra money because of all the calls they harrass you with, Edgars do not pay your money back .</p> <p> </p> <p>Some interesting questions came to surface when i launched my second dispute for the unauthorised payments. According to the assistants that helped me they told me that for such high priced items they had to call and confirm the purchase with me. She checked the sales dockets that had no signure on it. so non of their account protocol was followed.</p> <p> </p> <p> </p>