UNAUTHORISED MONTHLY CHARGES FOR 2 YEARS!!!!

<p>I am writing to you on behalf of my mother a loyal customer in excess of 30 years living on pension, as she is just not getting any joy from Edgars, despite the numerous phone calls and physically going into an Edgars branch (East Point), where they already know her by name as a result of her continual visits to get this matter sorted out. One of her reference numbers is ********** 727.</p> <p> </p> <p>My mother is being charged for a monthly an add on service subscription fee of R41.50 from MTN for airtime for a contract she has not has in over two years already. She has been trying to cancel this for months on end through different channels, costing her time and money with no avail.</p> <p> </p> <p>THIS IS A VIOLATION OF SECTION 31 OF THE CONSUMER PROTECTION ACT!!</p>