Unauthorised Deductions from Account

I have been unsuccessfully contacting Edgars since June 2015 about this problem. Edgars has been deducting Insurance for the past 2 years - which I did not request or authorise, and in addition to this, deducting payments for a Cell C account.<br> 1) I do not use or have a Cell C account, I use MTN<br> 2) I did not at any stage request Insurance<br> 3) I'm a 73 year old pensioner who has no use for the above and who do not qualify for the above according to the Consumer Protection Act.<br> <br> I have telephoned and spoken to Sue-Ellen Johnson ***) on 08/09/2015 and 5 times thereafter. Was told to then also contact RCS on *** on 09/09/2015 - and was told the Cell C amounts would be reversed.<br> All of these still reflect on my statement with Edgars threatening Legal Action.<br> I will not hesitate to go to the Ombudsman and Consumer Protection if this matter is not urgently resolved and monies refunded.<br> Acc Holder: Mrs PV Links<br> Acc No: ***<br> <br> I trust this matter will receive your urgent attention